Last updated: June 29, 2026

This Privacy Policy explains how we collect, use, store, and share personal information when you visit this website, complete an inquiry, or contact us.

1. Who We Are

We operate this website and provide independent program guidance and practical coordination for individuals and families exploring private international programs.

We are not a clinic, hospital, medical practice, or emergency service. We do not provide medical advice, diagnosis, treatment, or clinical care.

For privacy-related questions, requests, or concerns, you can contact us at:
Email: rehabglobal24@gmail.com
WhatsApp: +55 61 98363-1108

2. Information We Collect

When you use this website or submit an inquiry, we may collect:

• Your name, email address, phone number, and preferred contact method;
• Information you choose to provide through the questionnaire;
• General information about the type of support or program you are exploring;
• Information shared in messages, calls, emails, or WhatsApp conversations;
• Technical information such as IP address, browser type, device information, pages visited, and website activity;
• Cookie and analytics data, where permitted by law and based on your cookie preferences.

Please do not send detailed medical records, emergency information, or highly sensitive documents through the website unless we specifically request them through an appropriate secure channel.

3. How We Use Your Information

We may use your information to:

• Respond to your inquiry;
• Understand the type of program options you would like to explore;
• Explain available formats, locations, and practical next steps;
• Contact you using your preferred method;
• Help coordinate requested introductions, travel planning, or other practical arrangements;
• Improve our website, communications, and service experience;
• Maintain security, prevent misuse, and comply with applicable legal obligations.

We do not use your questionnaire responses to make automated medical, clinical, diagnostic, or treatment decisions.

4. Sensitive Information
Some information you provide may relate to health, wellbeing, personal circumstances, or other sensitive matters.

We only use this information to respond to your inquiry and provide the guidance or coordination you request.

Where required by applicable law, we will ask for your explicit consent before processing sensitive information or sharing it with a relevant program, provider, or other third party.

You may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect processing that took place before consent was withdrawn.

5. When We Share Information

We do not sell personal information.

We may share information only where necessary and appropriate with:

• Service providers that help us operate the website, manage communications, store information, provide analytics, or maintain security;
• Relevant programs or providers, only when you ask us to make an introduction or give clear permission for us to share the necessary information;
• Professional advisers, insurers, regulators, authorities, or other parties where required by law;
• A successor, purchaser, or affiliated entity in connection with a business restructuring, subject to appropriate safeguards.

We aim to share only the information necessary for the relevant purpose.

6. International Transfers

Because we work with international programs and service providers, your information may be processed or accessed outside your country of residence.

Where required by law, we will use appropriate safeguards for international transfers of personal information.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

As a general rule, inquiry information may be retained for up to 12 months after our last meaningful contact with you, unless:

• A longer period is required by law;
• You ask us to keep information for ongoing coordination;
• Retention is necessary to resolve a dispute, respond to a legal request, or protect our rights.

We may retain anonymised information for analytical and service-improvement purposes.

8. Cookies and Analytics

We may use cookies and similar technologies to keep the website functioning, understand how visitors use it, and improve performance.

Where required by law, we will ask for consent before placing non-essential cookies.

You can manage cookies through your browser settings or any cookie preferences tool available on this website.

9. Your Rights

Depending on where you live, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Withdraw consent;
• Request restriction of certain processing;
• Object to certain uses of your information;
• Request a portable copy of information you provided;
• Make a complaint to a relevant data protection authority.

To make a request, contact us at rehabglobal24@gmail.com.

10. Security

We use reasonable technical and organisational measures designed to protect personal information.

However, no online system, website, email service, or messaging platform can be guaranteed to be completely secure. Please avoid sending highly sensitive information through unsecured channels.

11. Children

This website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through this website, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this website, with the “Last updated” date shown at the top of the page.

13. Contact Us

For questions about this Privacy Policy, your personal information, or your privacy rights, contact us:

Email: rehabglobal24@gmail.com
WhatsApp: +55 61 98363-1108